PRIVACY POLICY

What information we collect, and how we use the information.

 

Who are we?

 

Kingfisher Rubber are market leaders leading suppliers in the Rubber & Plastics industry. Supplying a large range of extrusions, non-metallic gaskets and converted foam materials.

 

Our registered address is Kingfisher Rubber & Plastics, Units 1 & 2 Woden Court, Saxon Business Park, Bromsgrove, Worcestershire B60 4AD. UK

 

The basics

 

‘We, us, our’ refers to our company “Kingfisher Rubber & Plastics”. When we say ‘you’, it refers to any customer, user, or visitor to our website. ‘Personal information’ relates to any information that identifies or can be used to identify you, whether that’s directly or indirectly. It might include, but not be limited to your first name, last name, email address, company, job title, phone number or any other information that’s collected whilst using our website.

 

The terms and privacy policy relate to any data that has been collected, or we will collect about and/or from you. By using our website and engaging with us, you’re agreeing to be bound by this policy.

 

We may change this policy from time to time so please do return to this page occasionally to ensure that you’re happy with any changes we’ve made.

 

Any questions regarding this policy and our privacy practices should be sent by email to sales@kingfisherrubber.co.uk or by writing to Kingfisher Rubber & Plastics, Units 1 & 2 Woden Court, Saxon Business Park, Bromsgrove, Worcestershire B60 4AD. UK

 

How do we collect information from you?

 

We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive one of our newsletters. If you become a customer, we also obtain information from you so that we can provide products and services to you.

 

Information that is collected via our website

 

The personal information we collect might include your name, phone number, address, email address, IP address and information regarding what pages are accessed and when.

 

 

Cookies and tracking

 

Cookies are small data files placed on your computer or device when you visit a website. They are widely used by providers to make websites work better and more efficiently for users. Our website uses cookies.

 

We use a number of services on our website, these include, but are not limited to the services shown below. Each of these services requires the use of cookies. These cookies help by recognising your device or your computer when it visits our website again.

 

Both ourselves and our service providers collect and store information, this may be by way of cookies so that we can track users, track how users interact with our site, serve targeted remarketing ads and gather demographic information that will help us market better in the future.

 

You are in control. You can control cookies at an individual level by way of cookie settings on your web browser. Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

 

Google Chrome.

Internet Explorer.

Mozilla Firefox.

Safari Desktop.

Safari Mobile.

Android Browser.

 

Turning cookies off may result in a loss of functionality when using our website. If you would like further information about the cookies we use on our website, please get in touch.

 

Google Analytics – Includes anonymous tracking of your movements through our website including pages visits, time on site and how you found us.

 

If you become a customer what information is collected from you?

 

If you purchase a product or service from us then we will need to collect more information from you to enable us to fulfil our obligations to you. This information will depend on the product or service you require and the terms of the contract.

 

This information may be used to;

 

process orders that you have submitted;

carry out our obligations arising from any contracts entered into by you and us;

seek your views or comments on the services we provide;

notify you of changes to our services;

send you communications which you have requested.

 

How long do we hold your information?

 

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

Who has access to your information?

 

We will never sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

 

Third Party Service Providers working on our behalf may be passed your information, these can include; agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. These service providers may not operate within the European Union and may have different data protection laws to the EU.

 

By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

 

When we use third party service providers, we disclose only the information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and confidential.

 

Please be reassured that we will not release your information to third parties, unless you have requested us to do so as part of the delivery of a service or product, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crimes.

 

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

Your choices

 

We may contact you from time to time for marketing purposes by email, phone or text message. By making an enquiry and initiating contact via our website, phone, email or via social media you are consenting that we may contact you in relation to this enquiry.

 

If you choose to sign up to receive ongoing communications with us, we will always give you the option to change this and opt out of future communications. You can change your marketing preferences at any time by contacting us by email: sales@kingfisherrubber.co.uk

 

How you can access and update your information

 

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if any of your information changes or becomes out of date, please email us at: sales@kingfisherrubber.co.uk, or write to us at: Kingfisher Rubber & Plastics, Units 1 & 2 Woden Court, Saxon Business Park, Bromsgrove, Worcestershire B60 4AD. UK. You have the right to ask for a copy of the information Kingfisher Rubber & Plastics hold about you.

 

Security of information

 

Security precautions are in place to protect the loss, misuse or alteration of your information. When you give us personal information, we take steps to ensure that it’s treated securely.

 

We take every action to insure visitors to our website and all information transmitted via this is secure. However, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

 

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

 

Review of this Policy

 

We keep this Policy under regular review. This Policy was last updated in November 2021

COOKIE POLICY

About cookies

Nearly every website you visit will use cookies in some way to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do a lot of different jobs, like helping you navigate between pages efficiently, storing your preferences, and generally improving your experience. Cookies can make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

 

What is in a cookie?

A cookie is not a type of biscuit, it is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

 

What to do if you don’t want cookies to be set

A few people find the idea of a website storing information a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

 

Opting out of cookies

If you have decided you do not want to receive cookies, then you can change your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; normally the Help function within your browser should tell you how. You may also wish to visit www.aboutcookies.org, which contains information on how to do this on a wide variety of desktop browsers.